Great Moments In Customer Service

Customer service person (on phone): “That fee you’re inquiring about is clearly listed in our Schedule Of Fees.”

graphic from mudpuddle

Me: “I don’t have your Schedule Of Fees. I never got one.”

Customer service person: “I’d be happy to send one to you for an administrative fee of $25.”

Me: “$25?! To find out what your fees are?!”

Customer service person: “That fee is clearly listed in our Schedule Of Fees.”

Lather, rinse, repeat.

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One Comment on “Great Moments In Customer Service”

  1. Tamyra says:

    Oh, I hope there is some other company you can turn to.


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