Great Moments In Customer Service
Posted: February 10, 2012 Filed under: "It Seems To Me" | Tags: annoyances 1 CommentCustomer service person (on phone): “That fee you’re inquiring about is clearly listed in our Schedule Of Fees.”
graphic from mudpuddle
Me: “I don’t have your Schedule Of Fees. I never got one.”
Customer service person: “I’d be happy to send one to you for an administrative fee of $25.”
Me: “$25?! To find out what your fees are?!”
Customer service person: “That fee is clearly listed in our Schedule Of Fees.”
Lather, rinse, repeat.
Name-Brand Ketchup. 
Oh, I hope there is some other company you can turn to.